If you are visiting this page to prepare your future order, rest assured that we will do everything in our power to ensure that you never have to use the information on this page.
It is in our interest to have satisfied customers and to count you among their number.
However, the ordering process does not always go exactly to plan.
This is where you’ll find out what to do in these fortunately rare cases.
Not happy with an item?
If the item you bought is a single item, don’t worry, you can return it to us within 14 days.
The address :
Stragier
1 Le Weya
1457 Nil-Saint-Vincent
For all customised items, cut to your dimensions for example, contact us and we’ll look for a solution together.
We prefer dialogue to conflict.
And we like happy customers because they come back 😉
Get in touch with us and we’ll be sure to come to an agreement.
