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Privacy policy

The identity of the data controller
The person responsible for the processing is the Association Stragier, Le Weya, 1 at 1457 Nil Saint Vincent, registered as a company under the number BE0693.381.734 - tel: +32(10)653865 - info@stragier.com.
When is data collected and processed by STRAGIER?
We respect the privacy of our visitors and recognise the importance of protecting the data we collect about them. This Privacy Policy regulates how we collect, store and use the personal information you provide to us. We collect personal data when you place an order, use our online services, register or subscribe to one of our services or otherwise interact with us, including when you request information or assistance, sign up for one of our special offers or any other alerts. By using our services, you consent to the use of your personal data as described in this Privacy Policy. We may also receive information about you from third party partners with whom we have a commercial partnership.
What information is collected and processed by STRAGIER?
Information that we collect and store about you may include your name, email address, telephone numbers, postal address, delivery and billing address, payment card details, IP address, search criterias, purchase history, purchase preferences, size preferences, your answers to research and surveys panels, the type of internet browser you are using (a browser is a program you use to visit websites, including Internet Explorer, Firefox or Safari), the moments you access our site and the length of your visits, the referring URL (the site from which you linked to our website), the photographs and other content you share with us using our services, your date of birth, answers to security questions and any other information you may provide. We may monitor or record calls we receive from you or make for the purposes of quality control of our services and training.
The purpose of data collection and processing :
Personal information that you give us will be used strictly in compliance with data privacy laws and for the purposes described in this policy, on any data entry forms that you complete, in any relevant terms and conditions or on any pages or emails with links to such data entry forms. We store your personal information if you use our services, create, view or change your account details or contact a member of our Customer Service team. Your data will be used primarily to provide you with the products, services or information you require and to provide you with a personalised shopping experience. We keep the information that you provide to us and may use it for a variety of purposes, including accounting, billing, payment card monitoring and verification, debt collection, statistical and market analysis, and marketing information, customer service and our future interactions with you, such as identifying your needs and preferences and any other uses as set out in the terms and conditions of use of our services. For these purposes, we may disclose your information to third party business partners in order to provide products, services or information requested by you or to provide you with targeted advertising. Your payment card information is only shared with our payment partner and no other third parties and is only used to process your order through our payment partner's systems.
Your rights :
Users may request access to their personal data held by the controller, as well as the right to rectify, modify or delete them. Users also has the right to request that the processing of their data be restricted. They may also object to the processing of their data. Users may also request a copy of the data in a structured format (right to portability). Users can also submit a complaint to the supervisory authority, which is the Commission for the Protection of Privacy.
Who to contact ?
All of your questions and requests about this privacy policy are welcome. For more information about our privacy policy, please contact our Privacy Officer by email at privacy@stragier.com
Cookies
A cookie is a small file, containing a string of characters, which is sent to your computer when you visit a website. The lifetime of a cookie depends on its nature. It can be either a "temporary" cookie that remains on your computer only for the duration of your visit to the site, or a " long-lasting" cookie that is kept until it expires or is deleted by you.
The cookies we use on our online services can be grouped into the following categories:
  • Strictly necessary cookies, which are temporary cookies that are essential to allow you to browse the website and use its features. For example, without these cookies, you are unable to retrieve the result of a search from an article's details page. These cookies also allow you to access your account securely.
  • Functional cookies are long-lasting cookies that allow the website to remember your user preferences, such as the language you use. These cookies also allow you to build up a shopping basket and keep it from one session to another.
  • Analytics cookies, such as those from Google Analytics, allow us to anonymously measure the number of visitors to our website in order to ensure its performance and to enable its improvement. They also help us to understand how visitors interact with our website. This includes, for example, calculating the number of different people who visit our website or use a specific feature. This allows us to continually improve our online services and the shopping experience we offer.
The first time you visiting our site, we'll ask you to set your cookie preferences. This allows you to tell us for what purposes you allow us or our partners to set cookies.
Essential and functional cookies are necessary for the smooth running of our site and it is not possible to refuse them if you wish to visit our site.
Other cookies, such as analysis cookies, are subject to your prior consent. If you refuse these cookies, we will disable the audience analysis when you visit our site.
Your choice can be changed at any time via the "Cookie settings" link located in the footer of the site.
Cookies settings
If you wish to delete cookies that are already on your computer, refer to the help section of your Internet browser for instructions on locating the file or directory where the cookies are installed. Information on deleting or controlling cookies can be found at www.AboutCookies.org. Please keep in mind that by deleting our cookies or disabling our cookies, you may not be able to access certain parts or features of our site.